Tag: empathy
All the articles with the tag "empathy".
Empathy isn't repeating what they just said
Parroting someone's last words kills the conversation. Complex reflection, a careful guess at what sits behind what they said, is what makes people feel understood.
Six words are all you need for empathy
Chase Hughes says everyone wants one of six things, and naming the right one is what makes people feel understood.
The motivational interviewing style that gets people to open up
Motivational interviewing has a formula for the two hard parts of a conversation: open questions that pull an honest answer, and complex reflection that shows the person you understood them.
The Blackpink way of talking that gets you close to anyone
Questions that trade feelings and vulnerability, plus responses that empathize and support, are what turn a stranger into a friend. A Blackpink lyric happens to say the same thing.
How to negotiate with nonviolent communication
Three everyday uses for nonviolent communication: leading a negotiation with empathy, thanking someone so they feel it, and turning work you resent into work you chose.